Montreal property management since 1986 · English and French

Questions & answers

Frequently asked questions.

Answers reflect PGK’s current process. If your question isn’t here, call 514-931-5111 or use the contact page.

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For renters

View available units
How do I set up a viewing of an available apartment?

Every available unit has its own page with a visit-request form that already identifies the unit — send it from there, or call 514-931-5111 and mention the listing.

How do I apply for an apartment?

Applications are handled through PGK’s office. Send a unit inquiry or call 514-931-5111 to receive the application for tenancy; completed applications are processed on a first-come, first-served basis.

Does everyone living in the apartment have to sign the lease?

It is highly recommended that everyone over the age of 18 sign the lease, so that no single person carries sole legal responsibility for it.

How long is the term of the lease?

Leases are for a term of 12 months, unless otherwise arranged through a sublet.

What happens when my lease comes up for renewal?

PGK sends an offer to renew roughly three months before the renewal date. Respond within 30 days; without a response, the lease renews automatically. If you are leaving, inform the office in writing by registered letter.

Can I sublet my apartment or transfer my lease?

Yes — you must find a suitable replacement, and that replacement must be approved by PGK Realty Services. Contact the office before making arrangements.

When is rent due, and how can I pay?

Rent is due on the first of each month as indicated in your lease. PGK accepts post-dated cheques (preferred), personal or certified cheques, money orders and e-transfers; see the Pay rent page for the current status of online payment.

Which utilities are included in my rent?

It varies by building. Each listing page shows the utilities included for that unit — check there, or ask when booking a visit.

How do I request a repair?

Submit the maintenance-request form with your unit and the issue details, or call 514-931-5111. Do not use the form for emergencies.

Where will I find a 3D tour?

Listings with a “3D tour” badge include a Matterport tour you can open from the unit’s page.

What do 2½, 3½ and 4½ mean?

Quebec listings count rooms rather than bedrooms: the kitchen and living room each count as a room, and the bathroom is the ½. A 2½ is a studio with a separate kitchen, a 3½ has one bedroom and a 4½ has two.

For property owners

Request a proposal
Do you offer complete or partial management?

Both. Some owners hand over all day-to-day operations; others keep parts in-house. Maintenance coordination, rent collection, tenant management, accounting and bookkeeping, consulting and project management can each be included or left out.

What types of properties does PGK manage?

Residential, commercial and industrial properties in Montreal — PGK has operated across all three since 1986.

How does a management proposal work?

PGK doesn’t publish flat pricing because scope depends on the property. Describe your property and the services you need through the proposal form, and PGK reviews it and follows up to discuss specifics.

Is service available in both English and French?

Yes — every engagement is served in English and in French.

Didn’t find your answer? PGK’s team can help directly.

Contact PGK